The potential of connected crowds to solve complex problems has been the focus of considerable research in recent years across disciplines and certainly within the field of human-computer interaction (HCI). This talk examines the crowdsourcing phenomenon during natural disasters and other crisis events. The crisis context provides a unique perspective on crowd activity, one where timescales are compressed and prosocial behaviors are magnified. It also comes with a ready-made problem regarding information sharing – some people have it, many others need it, and it often requires a great deal of improvisation to get it to where it’s needed.
February 5, 2014